Welcome to Ryana Jewelry! We are delighted to offer beautifully crafted jewelry for every occasion. Please review our order policy to understand our process and services.
- Order Placement
Orders can be placed directly through our website. Please ensure all information, including shipping address and contact details, is accurate to avoid delays.
If you would like to add our gift-wrapping service, select the option at checkout and include any special instructions (message) in the provided field.
- Order Confirmation
After placing your order, you will receive an email confirmation with your order details. If you do not receive this email, please check your spam/junk folder or contact our customer service team. - Processing Time
Orders are processed within 1-2 business days.
Gift-wrapped orders may require an additional 1 business day for preparation.
- Payment Policy
Payment must be completed at checkout to confirm your order. We accept Cash and Benefit payment for all orders in Bahrain
All prices are displayed in [currency], and VAT inclusive and no additional taxes will be calculated at checkout.
- Gift-Wrapping Service
Gift-wrapping is available for all orders. Choose this option at checkout for a small additional fee.
At Ryana Jewelry, we use premium wrapping materials to ensure your gift is elegantly presented.
- Shipping and Delivery
We offer standard shipping. Shipping costs and estimated delivery times will be displayed at checkout.
Once shipped, you will receive a tracking number to monitor your order’s progress.
International orders may be subject to customs duties or import fees, which are the buyer’s responsibility.
- Cancellations and Modifications
Orders may be canceled or modified within 12 hours of placement. After this period, we begin processing, and changes may not be possible. - Returns and Refunds
For details on returns or refunds, please refer to our [Return Policy](link to return policy). Gift-wrapped items are also eligible for returns if the jewelry is unused and in original condition. - Order Issues
If you experience any issues with your order, such as incorrect items, damage during shipping, or delays, please contact our support team within 48 hours of delivery.
Thank you for choosing Ryana Jewelry! We are committed to providing an exceptional shopping experience. For any questions, contact us at +973 32236441.